Business Problem

Healthcare professionals, particularly doctors and clinicians, face increasing administrative burdens. Documenting patient history, diagnoses, and treatment plans often consumes valuable time, reducing face-to-face patient interaction and impacting overall care quality. The client sought a solution to streamline these administrative tasks, allowing clinicians to focus more on patient care without sacrificing documentation quality.

To address these challenges, the healthcare provider partnered with GoML to deploy a voice-based AI assistant to automate and streamline patient documentation processes.

• Time-Consuming Documentation: Clinicians spend a significant portion of their time on patient documentation, limiting their capacity to attend to more patients.
• Reduced Face-Time with Patients: Manual note-taking detracted from valuable patient interaction time, affecting the overall patient experience.
• Inconsistent Documentation: Variations in documentation quality led to inefficiencies in retrieving patient information and delayed decision-making.
• Physician Burnout: The administrative load contributed to burnout among healthcare professionals, impacting staff morale and patient care.

Solution : Doctor & Clinician’s Voice Assistant

GoML introduced the Doctor & Clinician’s Voice Assistant, a voice-based AI tool that automates recording and transcribing patient histories, diagnoses, and treatment plans. The AI listens to conversations during patient consultations and generates accurate, structured medical notes in real time. This solution integrates seamlessly with Electronic Health Record (EHR) systems, enabling instant updates to patient files.

Voice-Activated Documentation:
The AI assistant captures patient details and doctor’s notes during consultations, reducing manual note-taking.

Data Privacy and Security:
Ensures compliance with healthcare regulations like HIPAA, safeguarding patient confidentiality.

Seamless EHR Integration:
Automatically updates patient records in real time, ensuring up-to-date information for clinical decision-making..

Customizable Workflows:
Clinicians can tailor the AI's capabilities to fit their specific practice needs and documentation styles.