The FTC highlights generative AI-related consumer harms and outlines potential mitigation strategies

The FTC’s January 2025 blog outlines Gen AI-related harms like surveillance and fraud, recommending privacy and security measures by default to prevent harm and ensure consumer protection through transparency and accountability.

The U.S. Federal Trade Commission (FTC) published a blog titled “Gen AI and the Risk of Consumer Harm,” addressing concerns about potential GenAI-related harms. These include privacy violations, surveillance, fraud, and illegal discrimination.

The FTC emphasized the importance of safeguarding consumer rights by recommending steps to mitigate these risks, including the implementation of privacy and security by default.

The commission urged developers to design Gen AI systems with consumer protection in mind, promoting transparency, accountability, and fairness. By outlining these recommendations, the FTC seeks to ensure that AI technologies benefit consumers without compromising their safety or rights.

U.S.