OpenAI has introduced Businesses in ChatGPT in beta, giving companies new ways to manage their presence and connect with potential customers. Through Business Hub, verified businesses can claim their profiles, update company information, and add product feeds with current pricing and availability.
They can also access aggregated insights, including business mentions, website clicks, and common topics where their websites appear in ChatGPT responses.
Eligible US-based ecommerce and online service businesses can build Business Agents to answer customer questions and help users compare products and services. OpenAI says user conversations remain private and are not shared with businesses.

