LLaMA2 powered LeasingAI Co-Pilot for 5X inbound leads conversion
Business Problem
About Uniti AI
Uniti AI is building AI leasing representatives to help commercial real estate owners more efficiently and responsively manage leasing.
Solution
With the advent of Generative AI & the capabilities to generate content on the fly, customized to the prompts & data we can generate, GoML’s GenAI consulting team worked with the customer to build a product vision, which allows their clients to build hyper-personalized communication for end customers, leveraging user persona real time, resulting 10X increased conversion. The solution followed a 3-step approach.
Claude-powered Email Response
The platform utilizes advanced Natural Language Processing (NLP) with Claude to generate human-like responses, providing clients with a seamless and personalized experience. This not only improves response quality but also ensures professional and tailored interaction.
Automated NLP for Inquiry Handling:
Automated advanced NLP comprehends and generates contextually relevant responses to inquiries, intelligently understanding the user’s requirements and fetching the most relevant matches from the inventory. The system is integrated with Calendly for automated appointment scheduling, enhancing the overall client experience and streamlining the process.
Toggle AI Responses:
The flexibility to toggle AI responses on and off empowers users to maintain control and switch between automated and manual communication as needed. This ensures that businesses can adapt their communication strategy based on the nature of inquiries and the desired level of personalization.
Inquiry Capture and Activation
Users submit inquiries through a web form or send’s an email; these are routed to the client’s inbox and trigger an AWS-powered workflow via Microsoft Power Automate.
Data Management and AI Integration
Amazon RDS records the inquiry, and AWS Lambda, in conjunction with AWS Comprehend, processes the data, leveraging Claude’s NLP capabilities to craft human-like email responses.
Automated Response and Human Oversight:
The system sends AI-generated responses to the user, with a built-in option for manual review or editing before dispatch for personalized communication.
Efficient Scheduling and Follow-up:
Integration with scheduling tools automates appointment booking for property tours, streamlining the user experience, and enhancing lead conversion.
Continuous Monitoring and Version Control:
AWS CloudWatch, along with CloudTrail, oversees the operation for performance and security, while Git and Docker maintain code integrity and facilitate deployment.
Architecture
Inquiry Capture and Activation: Users submit inquiries through a web form or send’s an email; these are routed to the client’s inbox and trigger an AWS-powered workflow via Microsoft Power Automate.
Data Management and AI Integration: Amazon RDS records the inquiry, and AWS Lambda, in conjunction with AWS Comprehend, processes the data, leveraging Claude’s NLP capabilities to craft human-like email responses.
Automated Response and Human Oversight: The system sends AI-generated responses to the user, with a built-in option for manual review or editing before dispatch for personalized communication.
Efficient Scheduling and Follow-up: Integration with scheduling tools automates appointment booking for property tours, streamlining the user experience and enhancing lead conversion.
Continuous Monitoring and Version Control: AWS CloudWatch, along with CloudTrail, oversees the operation for performance and security, while Git and Docker maintain code integrity and facilitate deployment.
