10% Increased Revenue with improved Store Operations, leveraging GenAI - Taascom

10% Increased Revenue with improved Store Operations, leveraging GenAI

Business Problem

  • Providing SaaS platform for Store Operations, for Mom n Pop stores, Taascom faced a challenge, as the target users were not very educated or had any Data Acumen
  • Due to the limited understanding of analytics/data sets, the platform adoption was very low
  • They wanted to provide NLP based, real time insights & recommendations on the complex store data, comprehensible by the naive users, with nil to limited Data Acumen, to help them improve Store Operations & eventually revenue

About Taascom

TAASCOM helps companies transform their business model to a subscription-based service model. They achieve this by providing the technology, experience and expertise to enable this transformation.

Explore Now

Solution

Taascom partnered with GoML to integrate Generative AI-powered in-app analytics, leveraging GPT-4. The solution was built on top of complex Store Data, built into RedShift based DWH, to provide real time, intelligent, actionable insights & recommendations, directly influencing operations, inventory & sales, to help the store managers make better decisions, hence contributing to increased revenue.

The solution was built as a Chat agent, allowing the store managers to have NLP based, open ended conversation, with in – context follow up questions, what if scenarios & sales prediction queries, based on inventory & pricing changes.

10% Increased Revenue with improved Store Operations, leveraging GenAI - Taascom
Click to View in Full Size

Architecture

Frontend Interaction managed by Amazon Route 53 for reliable DNS routing.

Elastic Load Balancer distributes traffic across Amazon EC2 instances for high availability.

Backend services are hosted on EC2 with Auto Scaling and are managed by Amazon ECS.

Data is stored on Amazon S3, Amazon RDS, and Amazon DynamoDB and orchestrated by the AWS Data Pipeline.

AWS Lambda is used for serverless functions, AWS CloudWatch is used for monitoring, and AWS IAM is used for secure access.

Amazon Elastic Search Service is used for real-time search and Amazon SageMaker for ML model development.

Outcomes

0

At least 10% increased revenue

Reported by 4 clients, in the 1st 3 months, with improved decisions, backed by easily readable data

0%

Enhanced User Experience

Actionable recommendations and real-time insights tailored to user needs improved usability and satisfaction.

0

Competitive Advantage

Advanced analytics capabilities with Generative AI positioned Taascom as a leader in the analytics industry, enhancing market competitiveness.

Technology Stack​