Uniti AI, a New York based SaaS provider for real estate, partnered with GoML to tackle poor conversion and response inefficiencies in inbound property sales. Using Claude-powered NLP and a GenAI-enabled copilot, the system crafted hyper-personalized, human-like email responses in real time, integrated appointment scheduling, and offered AI/manual response toggling. AWS Lambda, RDS, Comprehend, and Power Automate formed the backbone of this AI pipeline.
The result: a 42% reduction in response times, 8% increase in conversion rates, and a 16% boost in sales productivity.
The solution exemplifies GenAI's power to humanize and streamline traditional sales models.
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