Anthropic has been selected by the UK Department for Science, Innovation and Technology to develop and pilot an AI assistant for the GOV.UK platform.
The pilot uses an agentic system powered by Claude to help citizens navigate public services with step-by-step support rather than simple question-and-answer responses. Initial deployment focuses on employment services, guiding jobseekers through job search, training resources, and government support programs.
The project follows a structured scan, pilot, scale framework to test safety and effectiveness before wider rollout, with emphasis on data control, transparency, and compliance with UK laws. Engineers from Anthropic will work with civil service teams to build internal expertise.
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