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Atria Automating Form Filling in the Healthcare Industry

Deveshi Dabbawala

February 21, 2025
Table of Content

Business Problem

The healthcare industry faced significant inefficiencies in its form-filling processes due to manual workflows. These workflows caused delays, increased errors, and lowered operational efficiency. The reliance on human data entry made compliance challenging and introduced inconsistencies that affected downstream processes. 

  • Delays in form processing: Sluggish manual workflows led to longer processing times. 
  • Frequent errors: Manual data entry increased the risk of inaccuracies, affecting the quality of healthcare services and compliance. 
  • High operational costs: Manual labor-intensive tasks raised overall costs, making scalability difficult. 
  • Customer dissatisfaction: Delays and errors eroded customer trust and satisfaction. 

About Atria

Form Filler is an AI-driven solution designed to automate and streamline the form-filling process in industries like healthcare. By leveraging technologies such as AI-powered OCR, Streamlit, OpenAI API, and AWS, it minimizes manual efforts, reduces errors, and ensures compliance. This innovation enhances operational efficiency, lowers costs, and significantly improves customer satisfaction.

Solution

To address these challenges, an advanced AI-driven form-filling solution was implemented, focusing on automation, integration, and error reduction. 

Automated Processing: Leveraged AI-powered Optical Character Recognition (OCR) technology to extract data accurately from forms. Eliminated manual data entry, significantly reducing processing time. Built the automation workflow using Python and integrated it with OpenAI API for advanced natural language processing capabilities. 

Intuitive Dashboard: Designed and implemented a dashboard using Streamlit for real-time tracking and reporting. Enabled oversight of the form-filling process, progress monitoring, and management of exceptions. 

System Integration: Seamlessly connected the automated solution with existing Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems. Deployed the solution on AWS for scalable cloud infrastructure. Developed a user-friendly interface using Streamlit to ensure easy interaction with the system. 

Error Detection and Validation: 
Deployed AI algorithms for real-time data validation using OpenAI API
Automatically flagged anomalies and discrepancies for review, ensuring compliance and accuracy. 

Outcomes

70%
Reduced form-filling time
95%
Reduction in manual errors
60%
Decreased operational costs